Friday , November 24 2023

Kohls Employment – Loss Prevention Investigator

Website Kohl's

Job Summary

Kohl's currently has a vacancy for those looking to work as a Kohls Employment – Loss Prevention Investigator for Full Time at their offices in Menomonee Falls, WI, US. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Kohls Employment – Loss Prevention Investigator
Company Name: Kohl's
Job Location: Menomonee Falls, WI, US
Job Type: Full Time
Job Category: Kohl's
Job Link Expiry: 2023-12-30
Posted on:

Job Details:

Job Description:

Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enforcement to resolve Organized Retail Crime, answering incoming associate calls to assist with shoplifting apprehensions or significant event, researching fraudulent activity,advising partners on fraud patterns and behaviors, and analyzing data and summarizing results.

Job Responsibilities:

  • Review and disposition events which could negatively impact overall business, i.e. weather, fires, and other significant events
  • Assess shoplifting patterns and techniques to identify organized retail crime activity
  • Provide updated information related to store closings
  • Subject matter expert surrounding shoplifter behaviors and Kohl’s apprehension guidelines
  • Work closing with a multitude of law enforcement agencies
  • Develop and follow up on BOLO alerts
  • Assist stores,both Loss Prevention and Store Management, with remote CCTV surveillance and apprehension of suspected shoplifters
  • Handling incoming store calls for suspected credit card fraud
  • Independently identify incidents of associate fraud and theft activity thru data analyst and other investigative sources
  • Guide store associates in proper actions regarding potential fraud or loss
  • Making follow up calls to potential credit card fraud victims
  • Answer calls from alarm monitoring center and making appropriate decisions on alarm disposition
  • Active monitoring of at risk store locations
  • Communicate effectively verbally and written with leadership and store teams

Job Requirements:

  • Experience in shoplifting apprehensions, fraud investigations and retail store operations
  • Ability to work a flexible schedule to include nights and weekends as needed
  • Attention to detail
  • Extreme multi tasker
  • Assertive and persuasive
  • Ability to analyze data and summarize results
  • Quick decision maker
  • Working knowledge of Microsoft and Google applications
  • Prior retail loss Prevention experience
  • High School diploma or equivalent

Job Details:

Company: Kohl’s

Vacancy Type: Full Time

Job Location: Menomonee Falls, WI, US

Application Deadline: N/A

Apply Here