Loreal Careers – Manager Site Experience

Job Summary

L'Oréal currently has a vacancy for those looking to work as a Loreal Careers – Manager Site Experience for Full Time at their offices in New York, NY. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title:	Loreal Careers – Manager Site Experience
Company Name:	L'Oréal
Job Location:	New York, NY
Job Type:	Full Time
Job Category:	L'Oréal
Job Link Expiry:	2023-12-30
Posted on:	Jobinton.com

Job Details:

Job Description:

We are looking for a Manager, Site Experience to join the D2C team at Kiehl’s!

Job Responsibilities:

• Lead Net Promoter Score survey rollout and sentiment share out, collaborating with education and customer service and driving new initiatives to increase our score
• Through ownership of our onsite content strategy, as well as product merchandising and navigation, this individual will ensure a cohesive site experience on Kiehls.com, balancing promotional activities with key brand hallmarks (singular view of site calendar from a strategic point of view)
• Tasked with creating and providing a “best in class” digital experience for our consumers, leveraging analytics, customer insights, and competitive analysis
• Owns cross-functional partnerships to ensure all team’s objectives are brought to life on-site
• Drive UX/UI excellence increase conversion and engagement, synthesizing key learnings and insights from consumer site behavior to inform a feedback loop with Marketing, Media and Global partners
• Partners with marketing and media teams to understand and align on plans and tactics to ensure consistent onsite experience
• Assist the Director of Site Experience with management of product and AB testing roadmap
• Own technical SEO strategy and optimization, along with execution of fixes to issues identified in monthly SEO reports
• Develop site personalization and segmentation strategies to drive consumer engagement and conversion
• Oversees assistant manager in ensuring execution of timeline and deliverables for promotional and evergreen activity
• Responsible for analyzing site KPIs and sharing key learnings weekly site with the team, as well as developing a monthly report to share with cross-functional partners
• Champion a mobile-first mentality and ensure all platforms and common viewports are accounted for in the entire site experience
• Owns development of site experience strategy and customer journey for evergreen and promotional activities, ensuring the end-to-end journey for the customer is friction-free

Job Requirements:

• Strong written and verbal communication and presentation skills
• Proficiency in Excehat will operate as a business partner and cross-functional collaborater to help drive growth of the business
• In-depth knowledge of data analysis and performance / ecommerce metrics / KPI’s
• Highly motivated with a spirit and passion for working in a high-growth environment
• Highly organized, with multi-tasking ability and strong attention to detail
• Strong sense of purpose and identify with a strong work ethic/entrepreneurship
• Strong knowledge of and curiosity to learn more about the ecommerce landscape
• 4-5 years of experience in ecommerce or digital marketing
• A strategic thinker t in a fast-paced environment
• Google Analytics and JIRA experience is a plus
• Experience creating and driving site experience and customer journey strategies
• Problem solving and problem analysis skills

Job Details:

Company: L’Oréal

Vacancy Type: Full Time

Job Location: New York, NY

Application Deadline: N/A

Apply Here

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