Target Careers – Assistant Manager Front End

Job Summary

Target currently has a vacancy for those looking to work as a Target Careers – Assistant Manager Front End for Full Time at their offices in Minneapolis, MN, US. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title:	Target Careers – Assistant Manager Front End
Company Name:	Target
Job Location:	Minneapolis, MN, US
Job Type:	Full Time
Job Category:	Target
Job Link Expiry:	2023-12-30
Posted on:	Jobinton.com

Job Details:

Job Description:

Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.

Job Responsibilities:

• Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
• As a key carrier, follow all safe and secure training and processes
• Lead the teram to deliver an efficient and hassle free guest pick up experience
• Address store needs (emergency, regulatory visits, etc.)
• Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
• Own schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends
• Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path
• Manage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences
• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
• Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
• Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales
• Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery
• All other duties based on business needs
• Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events
• Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
• Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)
• Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitability
• Anticipate staffing needs, talent plan and recruit – both long and short term
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)

Job Requirements:

• 4 year degree or equivalent experience
• Strong business acumen
• Manage workload and prioritize tasks independently and with a team
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Learn and adapt to current technology needs
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Strong interpersonal and communication skills

Job Details:

Company: Target

Vacancy Type: Full Time

Job Location: Minneapolis, MN, US

Application Deadline: N/A

Apply Here

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