TJ Maxx Careers – Retail Customer Experience Coordinator

Job Summary

TJ Maxx currently has a vacancy for those looking to work as a TJ Maxx Careers – Retail Customer Experience Coordinator for Full Time at their offices in Bloomfield Hills, MI, US. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title:	TJ Maxx Careers – Retail Customer Experience Coordinator
Company Name:	TJ Maxx
Job Location:	Bloomfield Hills, MI, US
Job Type:	Full Time
Job Category:	TJ Maxx
Job Link Expiry:	2023-12-30
Posted on:	Jobinton.com

Job Details:

Job Description:

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

Job Responsibilities:

• Ensures adherence to all labor laws, policies, and procedures
• Performs other duties as assigned
• Promotes safety awareness and supports maintenance of a risk-free environment
• Promotes a culture of honesty and integrity; maintains confidentiality
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
• Promotes credit and loyalty programs during customer interactions
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Partners with Management on Associate training needs to increase effectiveness
• Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
• Role models exceptional customer service
• Provides and accepts ongoing recognition and constructive feedback
• Supports and participates in store shrink reduction goals and programs
• Creates a positive internal and external customer experience
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Job Requirements:

• Available to work flexible schedule to support business needs, including nights and weekends.
• Strong understanding of merchandising techniques
• Capable of handling multiple tasks at one time
• Strong organizational skills with attention to detail
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks
• Strong communication skills
• Ability to train others
• One year retail and 6 months of leadership experience.

Job Details:

Company: TJ Maxx

Vacancy Type: Full Time

Job Location: Bloomfield Hills, MI, US

Application Deadline: N/A

Apply Here

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