Victoria Secret Job Application – Emergency Operations Specialist

Job Summary

Victoria's Secret currently has a vacancy for those looking to work as a Victoria Secret Job Application – Emergency Operations Specialist for Full Time at their offices in Columbus, OH, US. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title:	Victoria Secret Job Application – Emergency Operations Specialist
Company Name:	Victoria's Secret
Job Location:	Columbus, OH, US
Job Type:	Full Time
Job Category:	Victoria's Secret
Job Link Expiry:	2023-12-30
Posted on:	Jobinton.com

Job Details:

Job Description:

The EOC Specialist is an individual contributor position within the Emergency Operations Center (EOC) response team. This individual answers enterprise asset protection and crisis related calls from associates and partners and coordinates appropriate actions per policy and procedures. This individual monitors external media and proprietary data systems for indications and warnings of enterprise, asset protection, and crisis related events.

Job Responsibilities:

• Responds to initial emergency issues and coordinates appropriate actions per policy related to all enterprise office locations and stores globally
• Demonstrates excellent customer service skills when answering calls from our field, store, or home office partners
• Effectively works under stress and defuses emotional situations while delivering instructions regarding associate safety
• Monitors the security and safety for all associates, including those who travel internationally or work at our global office locations
• Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other asset protection issues
• Performs other duties as may be assigned by the EOC leadership team
• Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise asset protection team
• Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other asset protection issues
• Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation

Job Requirements:

• 1 to 3 years of security/safety experience preferred
• Ability to fluently speak a second language a plus
• Retail Asset Protection experience a plus
• Experience supporting an a crisis management command center or call center equivalent
• Relevant work experience, a college degree, or course work study related to international affairs, emergency management, or criminal justice; preferred
• CPR and first aid training a plus

Qualification & Experience:

• Strong computer skills in Microsoft Office, Excel, and Powerpoint
• Detailed, working knowledge of building security, fire, and safety systems
• Ability to build rapport and fosters relationships working well within a team-oriented environment
• Excellent verbal and written communication skills
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast paced environment; including diffusing emotional situations and effectively delivering instructions regarding safety.
• Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime
• Expert knowledge of EOC incident protocols as demonstrated in past EOC crisis situations
• Self-motivated, proactive approach in the application of EOC, Crisis Management, and Global Security practices
• Exemplary customer service and active listening skills
• Strong decision making capability

Job Details:

Company: Victoria’s Secret

Vacancy Type: Full Time

Job Location: Columbus, OH, US

Application Deadline: N/A

Apply Here

Jobinton.com